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We were once ecommerce sellers like you so we understand what you need from a fulfillment provider. Competitive pricing and efficient processing of your orders is a given, but at Black Bear we go the extra mile to deliver you personal service. To us you are not just another client, we take the time to get to know you and to understand your business and your unique needs.
The high level of personal service our clients enjoy is, for many of them, the main reason they chose us as their fulfillment partner. (and more than one made the move to us from some of Australia’s biggest fulfillment providers, proving that biggest isn’t necessarily best)
So browse our website and you’ll see we offer competitive rates and have the technology to provide you with fast, 100% accurate service. As your partner we’ll handle the nuts and bolts end, helping you to keep your customers happy while allowing you to focus on growing your business. And anytime you need to talk to us you only have to pick up the phone.
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It’s an extremely painless process. Your stock will be checked and allocated to designated locations , ensuring that you are ready to start selling as soon as possible! Our warehouse management system will keep track of your stock and it’s movements ensuring that your platforms’ inventory is always accurate. You have full access to this information around the clock thanks to our cloud-based Online Dashboard!
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Now is our time to shine, sit back and relax or get started on growing your business while we do the hard yards. We’ll scan, pick, pack and fulfill your orders at your agreed rates with 100% accuracy – we’ll even fulfill your orders with custom packaging should it be provided. On the (extremely) rare occasion that we make a mistake, we’ll fix it at no cost to you. Doesn’t get much better than that!
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After your order has been fulfilled by one of our skilled packers, the fulfillment data is sent back to your eCommerce platform of choice and your customer is notified that their package is on the way. Our relationship with Australia Post and history of eCommerce fulfillment means that our shipping rates are discounted – it’s a win for you and your customers!
Australia is one of the best ecommerce markets globally. If you want to fulfill here the process is easy, but if you want the experience to be worry free you need to choose the right partner. Some of our biggest clients are based overseas, and moved to us from our competitors in Australia. Don’t make the mistake of thinking biggest is best. If you want service then you shouldn’t look any further than Black Bear Fulfillment.
Once you’ve proven your model you may want to take the next step and arrange local banking and company formation. We can put you in touch with a trusted Management Consultant who will make the process easy and also offers resident director services.
