loader image

AUSTRALIA'S ECOMMERCE FULFILLMENT

why choose black bear fulfillment?

our difference is service!

We were once ecommerce sellers like you so we understand what you need from a fulfillment provider. Competitive pricing and efficient processing of your orders is a given, but at Black Bear we go the extra mile to deliver you personal service. To us you are not just another client, we take the time to get to know you and to understand your business and your unique needs. 

The high level of personal service our clients enjoy is, for many of them, the main reason they chose us as their fulfillment partner. (and more than one made the move to us from some of Australia’s biggest fulfillment providers, proving that biggest isn’t necessarily best) 

So browse our website and you’ll see we offer competitive rates and have the technology to provide you with fast, 100% accurate service. As your partner we’ll handle the nuts and bolts end, helping you to keep your customers happy while allowing you to focus on growing your business. And anytime you need to talk to us you only have to pick up the phone. 

It's as easy as 1, 2, 3!

Simplicity made exceptional!

01

Storage and warehousing

It’s an extremely painless process. Your stock will be checked and allocated to designated locations , ensuring that you are ready to start selling as soon as possible! Our warehouse management system will keep track of your stock and it’s movements ensuring that your platforms’ inventory is always accurate. You have full access to this information around the clock thanks to our cloud-based Online Dashboard!

02

Order picking and fulfillment

Now is our time to shine, sit back and relax or get started on growing your business while we do the hard yards. We’ll scan, pick, pack and fulfill your orders at your agreed rates with 100% accuracy – we’ll even fulfill your orders with custom packaging should it be provided. On the (extremely) rare occasion that we make a mistake, we’ll fix it at no cost to you. Doesn’t get much better than that!

03

Postage & a happy customer

After your order has been fulfilled by one of our skilled packers, the fulfillment data is sent back to your eCommerce platform of choice and your customer is notified that their package is on the way. Our relationship with Australia Post and history of eCommerce fulfillment means that our shipping rates are discounted – it’s a win for you and your customers!

Leading the way for Ecommerce sellers

Why Black Bear Fulfillment?

100% Gaurantees

You want your orders picked, packed and shipped accurately every time because that's what your customers demand. Mistakes are frustrating and expensive. We guarantee 100% accuracy and same-day-fulfillment on orders placed before 2pm. Any orders that come through after 2pm will be dispatched the following business day.

24/7 Overview

See all of your orders in real-time via your Online Dashboard login. Our Dashboard has endless features such as being able to edit orders that haven't been fulfilled - so if you hear from a customer requesting a change of address or even a change of item you're able to make those changes quickly without having to go through the hassle of contacting us directly.

Competitive Pricing

You can get an idea of exactly what it will cost you to use our services right here on this website. Obviously, everybody is different, and we get that. Reach out to us and we will tailor an exact quote to your specific needs but our pricing calculator will get you started.
Click here for pricing.

Friendly & Approachable

The culture at Black Bear has always been one of partnership. We treat all clients, regardless of size, with the respect and attention that they deserve. You are not just another number to us. We strictly believe in long-term partnerships with all of our clients and put our best foot forward at all times.

Hassle Free Integrations

If you use any of the popular eCommerce platforms - Shopify, Woocommerce, Amazon, Ebay, Magento, the list goes on - then we can integrate directly with your store to automatically import orders as they're placed and send back the necessary fulfillment data. Integration is simple and fast and we'll take care of it for you. No need for manual entry here!

Unlimited Scalability

Take full advantage or rapid growth with our unlimited scalability. Our facility is designed to maximise order fulfillment efficiencies, allowing your orders to be processed and packed at an extremely fast rate. We allow your business to grow as quickly or as slowly as you choose - regardless, we will ensure your parcels are fulfilled on time, every time.

integrations

Seamlessly integrate with your favourite
eCommerce platforms

are you based overseas?

We have clients from all over the world!

Want to fulfill in australia? we can help

Australia is one of the best ecommerce markets globally. If you want to fulfill here the process is easy, but if you want the experience to be worry free you need to choose the right partner. Some of our biggest clients are based overseas, and moved to us from our competitors in Australia. Don’t make the mistake of thinking biggest is best. If you want service then you shouldn’t look any further than Black Bear Fulfillment. 

Once you’ve proven your model you may want to take the next step and arrange local banking and company formation. We can put you in touch with a trusted Management Consultant who will make the process easy and also offers resident director services. 

0
ORDERS FULFILLED TO DATE