I have been working with Black Bear Fulfilment for three years now and I can honestly say it is one of the best 3PL companies I have worked with in Australia. No task is too big or too small, their people and internal processes work together seamlessly and they deliver on their promises. I love that I can communicate with the warehouse and admin personnel as readily as I can speak to the owners. They have a very personal approach with their clients and understand that all businesses are unique in their requirements. There's no one size fits all here!! How they maintain their high standard of service during peak retail times has always impressed me. Their busiest times are our busiest times, but our customers would never know!! Cost effective, reliable, pro-active, the right end of up-to-date technology and all round great bunch of people to work with. Highly, highly recommend.
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