AUSTRALIA'S
ECOMMERCE
FULFILLMENT SERVICE
Delivering on promises – efficiency guaranteed.
WHY CHOOSE BLACK BEAR FULFILLMENT?
We were once eCommerce sellers just like you
We’ve lived through all the fluctuations of the industry, so we understand down to the finest details what you need from your fulfillment company. This is the secret ingredient that allows us to offer proactive support and a high level of personal service.
As your fulfillment partner, we’ll handle all the logistics, freeing you to focus on keeping your customers happy and growing your business. If you ever need to talk to us, we’re only a phone call away.
What our customers are saying
It's as easy as 1, 2, 3!
Simplicity made exceptional!
01
Storage and warehousing
It’s an extremely painless process. Your stock will be checked and allocated to designated locations , ensuring that you are ready to start selling as soon as possible! Our warehouse management system will keep track of your stock and it’s movements ensuring that your platforms’ inventory is always accurate. You have full access to this information around the clock thanks to our cloud-based Online Dashboard!
02
Order picking and fulfillment
Whether you’re busy with brand building or enjoying a much-needed break, you can relax in the knowledge that our team is picking, packing, and fulfilling your orders with 100% accuracy. If a mistake does occur, we’ll make it right at no cost to you.
03
Postage & a happy customer
Once our skilled packers have fulfilled your order, we’ll send the data back to your eCommerce platform and notify your customer that their package is on its way. As a well-established 3pl fulfillment company, we have an excellent relationship with Australia Post. Our long history of eCommerce fulfillment in Australia has netted us a considerable discount on shipping rates – and we pass this on to you and your customers!
AUSTRALIA’S FRIENDLIEST FULFILLMENT CENTRE
THE BLACK BEAR FULFILLMENT DIFFERENCE
100% Guarantees
Say goodbye to expensive mistakes and frustrating delays. We guarantee 100% accuracy and same-day fulfillment on orders placed before 2 pm. Any orders that come through after 2 pm will be dispatched the following business day.
24/7 Oversight
Your Online Dashboard gives you insight and control over the fulfillment process. You can quickly and easily edit any orders that haven't been fulfilled, reducing the amount of time it takes to satisfy customer requests.
Competitive Pricing
We offer absolute transparency around the cost of our eCommerce fulfillment services. Our pricing calculator will give you an idea of our pricing, but we encourage you to reach out to us for a tailor-made quote designed to suit your needs and budget.
CHECK OUT OUR PRICING
Friendly & Approachable
The culture at Black Bear has always been one of partnership. We treat all clients, regardless of size, with the respect and attention they deserve. You’ll never feel like “just another number” with us. We’re all about developing long-term partnerships with our clients, so you can rely on us to offer unwavering support.
Hassle-Free Integrations
If you use any of the popular eCommerce platforms – think Shopify, Woocommerce, Amazon, eBay, Magento, and others – we can integrate directly with your store to automatically import orders as they're placed and send back the necessary fulfillment data. We make integration simple and fast, and we take care of all the boring technical stuff for you.
Unlimited Scalability
Take full advantage or rapid growth with our unlimited scalability. Our facility is designed to maximise order fulfillment efficiencies, allowing your orders to be processed and packed at an extremely fast rate. We allow your business to grow as quickly or as slowly as you choose - regardless, we will ensure your parcels are fulfilled on time, every time.
INTEGRATIONS
WE SEAMLESSLY INTEGRATE WITH YOUR FAVOURITE
ECOMMERCE PLATFORMS
ARE YOU BASED OVERSEAS?
WE WORK WITH CLIENTS FROM ALL OVER THE WORLD!
LOOKING FOR ECOMMERCE FULFILLMENT IN AUSTRALIA?
BLACK BEAR FULFILLMENT CAN HELP
Australia is home to a lucrative eCommerce market, but if you want a smooth and worry-free experience, it’s essential to partner with the right fulfillment company.
We support a large number of major overseas brands who moved to us from other fulfillment companies in Australia. As a service-focused provider staffed by eCommerce experts, Black Bear Fulfillment can also put you in touch with a trusted Management Consultant if you need assistance with local banking, company formation, and other services.
MEET SOME OF OUR HAPPY CLIENTS
0
ORDERS FULFILLED TO DATE
