AUSTRALIA'S ECOMMERCE
FULFILLMENT SERVICE

The team at Black Bear Fulfillment have been exceptional to work with every step along the way from initial discussions, planning and implementation. We have managed fulfillment in house for... read moreThe team at Black Bear Fulfillment have been exceptional to work with every step along the way from initial discussions, planning and implementation. We have managed fulfillment in house for 7 years but needed to outsource it to continue scaling, which we were very hesitant about doing because we are extremely particular. However, nothing was too much trouble and if anything we are now kicking ourselves we waited so long to start with a 3PL. After spending 12 months having discussions with several 3PL's, from the largest to more boutique, we couldn't not go with Black Bear. We are confident that we are being looked after by a team who understand the importance of quality service, accuracy and meeting customer expectations. Highly recommend. read less

Never lets me down! One of the tidiest warehouses with very accomodating staff. Very happy with my choice. Blackbear does not disappoint!

We couldn't recommend the team at Blackbear Fulfilment enough. They have helped us scale our business through efficiencies and cost-savings. Thanks again!

Great service and very fast and efficient.

Beware of other bad fake reviews pretending to be existing or previous clients of Black Bear Fulfilment

Black Bear have become a part of my business' team. I was nervous when it first came to outsourcing my packing and sending of my products, but it's been a... read moreBlack Bear have become a part of my business' team. I was nervous when it first came to outsourcing my packing and sending of my products, but it's been a very smooth process, and the team have been wonderful the whole way along.

I have been with Black Bear for almost a year and can't recommend them enough. read less

Black Bear Fulfillment are the best !! honestly with the last past couple of months being so full on I cant thank The team enough! Mikayla, Brit and Mack have... read moreBlack Bear Fulfillment are the best !! honestly with the last past couple of months being so full on I cant thank The team enough! Mikayla, Brit and Mack have been such a blessing for my business. They have gone above and beyond to help me with everything I would 110% recommend these guys !! read less

Working with Black Bear is a dream. There are so many moving parts in my business and they are always there to support me with anything I need. Thank you... read moreWorking with Black Bear is a dream. There are so many moving parts in my business and they are always there to support me with anything I need. Thank you for being great to work with. I couldn't recommend their services more highly. read less

Black Bear Fulfillment are my saving grace. Special thanks to Brit and Mikayla for taking the time, effort and care with intergration. Any questions i needed answered, they where there.
I... read moreBlack Bear Fulfillment are my saving grace. Special thanks to Brit and Mikayla for taking the time, effort and care with intergration. Any questions i needed answered, they where there.
I would recommend them to all that need good and reliable 3PL service.
Together with Black Bear we're going to do amazing things. I love working with you guys!!! read less

Great overall customer service. Mack Blunsom is the Manager at Black Bear and he's very helpful.

There is another 1 star review on this business coming from Alla Darwish Acy, a... read moreGreat overall customer service. Mack Blunsom is the Manager at Black Bear and he's very helpful.

There is another 1 star review on this business coming from Alla Darwish Acy, a profile pretending to me for some reason, please disregard. read less

Black Bear have become a part of my business' team. I was nervous when it first came to outsourcing my packing and sending of my products, but it's been a... read moreBlack Bear have become a part of my business' team. I was nervous when it first came to outsourcing my packing and sending of my products, but it's been a very smooth process, and the team have been wonderful the whole way along. I have been with Black Bear for almost a year and can't recommend them enough. read less

Black Bear Fulfillment are my saving grace. Special thanks to Brit and Mikayla for taking the time, effort and care with intergration. Any questions i needed answered, they where there.... read moreBlack Bear Fulfillment are my saving grace. Special thanks to Brit and Mikayla for taking the time, effort and care with intergration. Any questions i needed answered, they where there. I would recommend them to all that need good and reliable 3PL service. Together with Black Bear we're going to do amazing things. I love working with you guys!!! read less

Great overall customer service. Mack Blunsom is the Manager at Black Bear and he's very helpful. There is another 1 star review on this business coming from Alla Darwish... read moreGreat overall customer service. Mack Blunsom is the Manager at Black Bear and he's very helpful. There is another 1 star review on this business coming from Alla Darwish Acy, a profile pretending to me for some reason, please disregard. read less

Black Bear are nothing short of fantastic. We moved to Black Bear after a less than positive experience with another fulfilment company - think lost stock, radio silence whenever we... read moreBlack Bear are nothing short of fantastic. We moved to Black Bear after a less than positive experience with another fulfilment company - think lost stock, radio silence whenever we had an enquiry and a steady stream of surprise fees on each bill. Black Bear couldn't be more of a contrast to our previous experience. They are extremely knowledgable, helpful and totally transparent in everything they do. My only regret is not choosing Mack and his team in the first place. Switching fulfilment companies is pretty stressful, however Black Bear managed the whole process for us. The onboarding was fantastic. But the thing that sets these guys apart is the ongoing communication. If I ever have an question or need to clarify something, Mack and Holly are on the other end of the phone or email ready to answer. Black Bear is not someone that we outsource to, but rather an extension of our business and part of the team, and we couldn't do what we do without them! read less

We have recently moved from another 3PL to Blackbear Fulfilment and wow what a difference!! You guys are amazing!! The transition was completely seamless and we have been so happy... read moreWe have recently moved from another 3PL to Blackbear Fulfilment and wow what a difference!! You guys are amazing!! The transition was completely seamless and we have been so happy with the service and systems Blackbear provide! Thanks so much for the amazing service from the whole team, you have allowed us to gain back so much time and focus on the rest of our business! read less

Blackbear were my saving grace for running my small business. A very friendly, personal team. I love working with them and knowing my fulfillment is in good hands. ... read moreBlackbear were my saving grace for running my small business. A very friendly, personal team. I love working with them and knowing my fulfillment is in good hands. Questions or issues are managed quickly and professionally and they keep me updated on anything amiss at their end. Great team and love working with them! read less

The Black Bear team have been amazing to work with! They have helped our business substantially grow in just a few months. By outsourcing all the physical picking & packing... read moreThe Black Bear team have been amazing to work with! They have helped our business substantially grow in just a few months. By outsourcing all the physical picking & packing of our products to Black Bear, we have been able to finally focus on the more strategic & commercial aspects of scaling our business. After months of picking, packing & sending all our stock ourselves...we have our lives back! My only regret is that we didn't start working with Black Bear sooner 🙂 read less

Black Bear are nothing short of fantastic. We moved to Black Bear after a less than positive experience with another fulfilment company - think lost stock, radio silence whenever we... read moreBlack Bear are nothing short of fantastic. We moved to Black Bear after a less than positive experience with another fulfilment company - think lost stock, radio silence whenever we had an enquiry and a steady stream of surprise fees on each bill.

Black Bear couldn't be more of a contrast to our previous experience. They are extremely knowledgable, helpful and totally transparent in everything they do. My only regret is not choosing Mack and his team in the first place.

Switching fulfilment companies is pretty stressful, however Black Bear managed the whole process for us. The onboarding was fantastic. But the thing that sets these guys apart is the ongoing communication. If I ever have an question or need to clarify something, Mack and Holly are on the other end of the phone or email ready to answer.

Black Bear is not someone that we outsource to, but rather an extension of our business and part of the team, and we couldn't do what we do without them! read less

Amazing experience working with Mack and the team. We take a lot of pride when packing and sending our customers parcels, so it was reassuring to see Blackbear fulfilling orders... read moreAmazing experience working with Mack and the team. We take a lot of pride when packing and sending our customers parcels, so it was reassuring to see Blackbear fulfilling orders with complete care and reliability. Cannot recommend them enough! read less